FAQ

Answers to the Most Common Questions We Get Asked

Q.  What kind of Apparel is available through Embroidery Works?
A.  There are 10,000+ apparel products that you can customize with your business logo, team logo or your special event.  These include such items as polos, button ups, jackets, hoodies, jerseys, t-shirts, caps, bags and more.  Here is a link to our online apparel catalogs where you can search by brand, keyword or apparel type.  
 
Q.  Can I send in or bring in my own apparel to be customized?
A.  Unfortunately, no.  We are only able to custom decorate apparel and gifts purchased from Embroidery Works.  If you have something already, take it to the Altamonte Mall.  There is a Kiosk outside Macy's and Ms Young can do it for you.  They are open during all mall hours. 
 
Q.  Are there minimums I have to order?
A.  Yes.  Different decoration processes have different minimums.  For instance a new embroidery order requires 12 items (except for Nike, OGIO, Under Armour which require 6).  A screen print order on white or light shirts requires 24 shirts whereas a screen print order on dark or black shirts requires 36 shirts.  If you have 4+ colors in your image for screen printing, your minimum will be 72 due to all the time it takes to setup the job.  But, if you are interested in either full color sublimation or full color soft press, they these only require 6 items getting the same print.  Still got questions, send us what you are wanting to accomplish to info@embroideryorlando.com and we will help you.
 
Q. How much does a shirt cost?
A.  It all depends.  Get us answers to the following:
  • Do you want Screen Print or Embroidery or Sublimation or Soft Press?
  • One location or More?
  • What size do you want the image?
  • What garment are we putting the image on?
  • What color is the garment we are putting the image on?
  • How many shirts/garments do you want printed?
  • Do you have (I mean REALLY have) the art you want for this project?
 
Q.  Will my apparel look exactly like the proof or sew out you send me?
A.  The proof and/or scanned image of the sewout is not an exact replication of what the finished product will be.  In many cases the image on the proof has been enlarged to make it easier for you to view it.  Sizing is provided so you can know how wide or tall an image will be.  It should be very close though.  Our production team will always work to make sure your design looks it's best on the apparel you have chosen.  We treat it as if it is our own.  
 
Q.  Does Embroidery Works offer any RUSH services?
A.  Yes we do.  If you need apparel fast, consider either full color sublimation or soft press.  If you need banners or decals fast, in many cases we can do both banners and decals next day from customer supplied print ready artwork.  The best thing for you to do for RUSH jobs you need is to send us the artwork you want for your RUSH job to info@embroideryorlando.com.  Then pick up the phone and call us at 407-523-2899 and let us get a rep to work with you and determine what is possible.